Resource centre
Debt Self Help: a self help resource centre for managing debt
Juggling household bills and debt? People from all walks of life can find themselves in financial difficulty. Take some simple practical steps to get back on track.
On this site you can read a fact sheet or download a letter to send to a creditor or debt collector. Financial counsellors work in community organisations; the local help page lists services by state.
Fact sheetsAn A to Z of information about credit and debt, in four topics.
Letter templatesDraft letters to a bank, telco, energy company or debt collector.
Find local helpFinancial counselling and legal services by state and territory.
VideosShort videos about common money questions.
Useful linksOther websites for money management, hardship and legal advice.
Dates, dollar figures and rules in these fact sheets were current when written (2012 to 2016) and may have changed. Check with the relevant agency before relying on them.